FAQs

Why does the texture of Smooth Addiction change?

Natural ingredients undergo changes when exposed to temperature fluctuations. This is a sign that no fillers and sealing waxes have been added to the formulation.

Smooth Addiction melts when it’s exposed to temperatures above 25°C / 77°F. The natural butters and oils of the Smooth Addiction balm melt and solidify at different temperatures. If the balm turns liquid and then solidifies slowly, some oils will solidify faster than the others, leading to the formation of little grains.

To recover Smooth Addiction’s initial texture, you can warm the balm gently at 30°C / 86°F. (in the sun, near a radiator or by placing the jar in a bowl with hot water). Once it has turned liquid, put it in the freezer. This way, all plant oils solidify at the same time, and the balm recovers its smooth and homogeneous texture.

Occasional melting of the balm does not have any negative effects on the plant nutrients. Even if the texture or appearance of the balm changes, it still conserves all its skin rejuvenating properties.

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