SHIPPING & DELIVERY

SHIPMENTS SPAIN

PENINSULA & BALEARIC ISLANDS

We offer free Standard Shipping on all orders to the Peninsula and the Balearic Islands.

The delivery time to the Peninsula is 1-2 days and 6-8 days to the Balearic Islands. 2 delivery attempts at home and, if the delivery cannot be made, the package will be redirected to a nearby collection point for collection in a maximum of 7 days.

To the Balearic Islands we also offer Express Delivery Service with an additional cost of 8€.

The delivery time is 2-3 days on the Balearic Islands. 1 delivery attempt at home and, if the delivery cannot be made, the package will be redirected to a nearby collection point for collection within a maximum of 7 days.

CANARY ISLANDS & ANDORRA

We offer free shipping on all orders.

The delivery time varies between 7 days and 2 weeks depending on the number of deliveries of Correos Postal. We also offer Express Delivery with an additional cost of 8€.

LE PURE does not bear the import costs and local VAT is to be paid by the customer.

INTERNATIONAL SHIPMENTS

ZONE 1

Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia and Sweden.

  • Total Amount
  • Less than 300€
  • More than 300€
  • Standard Shipping
  • Free
  • –
  • Collection Point Shipping
  • Free
  • –
  • Express Shipping
  • 15€
  • Free

Standard shipping:

The delivery time is 3-6 days. 1 delivery attempt at home and, if the delivery cannot be made, the package will be redirected to a nearby Collection Point for the customer to collect it in a maximum of 7-10 days depending on the country.

Collection Point Shipping:

The delivery time is 3-6 days. It will be delivered directly to a nearby Collection Point for the customer to collect it in a maximum of 7-10 days depending on the country.

Express Shipping:

The delivery time is 24 h. 1 home delivery attempt and, if the delivery cannot be made, the package will be redirected to a nearby collection point for the customer to collect it in a maximum of 7-10 days depending on the country.

ZONE 2

Albania, Belarus, Bosnia and Herzegovina, Cyprus, Faroe Islands, Gibraltar, Greenland, Guernsey, Iceland, Israel, Jersey, Liechtenstein, Macedonia (North), Malta, Moldova, Monaco, Montenegro, Norfolk Island, Norway, San Marino, Serbia, Switzerland, Turkey, Ukraine, United Kingdom (UK) and Vatican.

  • Total Amount
  • Less than 300€
  • More than 300€
  • Express Shipping
  • 15€
  • Free

Express Shipping:

The delivery time is 2-5 days. 1 delivery attempt at home and, if the delivery cannot be made, the package will be redirected to a nearby Collection Point for collection in a maximum of 7-10 days depending on the country.

ZONE 3

United States & Canada.

  • Total Amount
  • Less than 300€
  • More than 300€
  • Express Shipping
  • 25€
  • Free

Express Shipping:

The delivery time is of 5-10 days. 1 delivery attempt at home and, if the delivery cannot be made, the package will be redirected to a nearby Collection Point for collection in a maximum of 7-10 days depending on the country.

ZONE 4

Australia, Chile, Hong Kong, Kuwait, Singapore and other countries.

  • Total Amount
  • Less than 300€
  • More than 300€
  • Express Shipping
  • 35€
  • Free

Express Shipping:

The delivery time is of 7-10 days. 1 delivery attempt at home and, if the delivery cannot be made, the package will be redirected to a nearby Collection Point for collection in a maximum of 7-10 days depending on the country.

IMPORTANT:

Customs:

The additional costs related to customs charges are the sole responsibility of the customer. No returns or refunds will be issued due to customs delays.

Collection Point:

The carrier will send the customer an email with the address and time frame and all the necessary details for the collection of the package. We advise you to check your email inbox and Spam folder.
If the customer does not make the collection during the period of days informed by the carrier, the parcel will be returned to LE PURE. Once returned, LE PURE will be able to manage a second shipment and the costs will be borne by the customer.

Contact details:

We recommend that the telephone number provided should always be a mobile phone, as notifications and calls from carriers are not made to fixed numbers.
We recommend that you always check your spam folder, as e-mails from some carriers may be recognised as spam.

For any further information, please email us at: info@lepure.com.

Returns policy:

Find the conditions for requesting a return on our Terms and Conditions page.